ASTP reports that among hospitals using predictive AI, the share using it to simplify or automate billing rose from 36% in 2023 to 61% in 2024.
61%
of hospitals using predictive AI apply it to billing
ASTP reports that among hospitals using predictive AI, the share using it to simplify or automate billing rose from 36% in 2023 to 61% in 2024.
Billing was the fastest-growing use in the brief. Scheduling came next, rising from 51% to 67%.
Source: ASTP Data Brief No. 80: Hospital Trends in the Use, Evaluation, and Governance of Predictive AI, 2023-2024 (opens in a new tab), Figure 2, p. 4; Summary, p. 8. Verified October 2026.
Related charts
- From the blog
Billing and scheduling were the fastest-growing hospital uses of predictive AI in 2024
ASTP, Data Brief No. 80: Hospital Trends in the Use, Evaluation, and Governance of Predictive AI, 2023-2024 (September 2025) - From the blog
Payers initially denied nearly 12% of hospital and physician claims in 2024
Kodiak Solutions, press release on 2024 initial denial rates (May 21, 2025) - From the blog
4 of the 7 practice problems on Kent Applied's map need no patient data
Kent Applied, Where AI tools fit in healthcare, by kind of organization; NYC Local Law 144; California Civil Rights Council - From the blog
Imaging, insurance checks, charting and billing lead dentists' current and planned AI use
ADA Health Policy Institute, The State of the US Dental Economy, 2nd Quarter 2026 Update
Sources for the figures above: ASTP, Data Brief No. 80: Hospital Trends in the Use, Evaluation, and Governance of Predictive AI, 2023-2024 (September 2025) (opens in a new tab); Rate of initial denials of medical insurance claims continued to rise in 2024, Kodiak Solutions proprietary data show (opens in a new tab).
Related facts
71%
of non-federal acute care hospitals used predictive AI in the EHR
ASTP reports that 71% of non-federal acute care hospitals used predictive AI integrated with their EHR in 2024, up from 66% in 2023.
Source: ASTP Data Brief No. 80: Hospital Trends in the Use, Evaluation, and Governance of Predictive AI, 2023-2024.
KentApplied$3.20
self-reported return per $1 invested in AI
Microsoft reported that healthcare organizations in an IDC survey it sponsored averaged a return of $3.20 for every $1 invested in AI, and saw a return within 14 months.
Source: Microsoft, reporting the IDC Business Value of AI Survey (IDC #US51331223, November 2023).
KentApplied3,567
of 5,121 US community hospitals belong to a health system of any size
3,567 of the 5,121 US community hospitals belonged to a health system of any size in the 2024 AHA Annual Survey, and 1,797 were rural, AHA's 2026 Fast Facts reports. The two counts overlap, because some rural hospitals also belong to a system.
Source: Fast Facts on U.S. Hospitals, 2026.
KentApplied
Sources for the figures above: ASTP, Data Brief No. 80: Hospital Trends in the Use, Evaluation, and Governance of Predictive AI, 2023-2024 (September 2025) (opens in a new tab); Microsoft, reporting the IDC Business Value of AI Survey (IDC #US51331223, November 2023) (opens in a new tab); Fast Facts on U.S. Hospitals, 2026 (opens in a new tab).
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